Award Winning Certified Pet Groomer

What Makes Kailua Pets Different? At Kailua Pets, we’re built for comfort, not speed. That means we meet your dog where they’re at, no rushing, no stress, and absolutely no force. With over 35 years of hands-on grooming experience, we know that every pup is unique. We tailor each service to match your pet’s needs, your grooming wishes, and their comfort. ✨ No high-decibel force dryer nozzles ✨ One dog at a time—never rushed, never crowded ✨ Thoughtfully selected, low-fragrance, effective products Though we’re new to Kailua, we’re already welcoming a growing family of happy pups. Our books are open for now—but spots are filling fast! Gentle Professionals work with your dog for a Pawsitive Experience for you and your pup. Our lead groomer Donna has 35 years experience, is a Certified Canine Esthetician, has shown and competed with her dogs. All breeds and mixes are welcome and loved here. All dogs welcome! Chihuahua to Danes, Toys to Terriers, Ladies to Tramps! Specialty trims to smoothies. Beach bums to sophistipups. Nail trims to desheds. A gentle and quiet one on one experience for your pup to enjoy and come home feeling and smelling amazing. Special shampoos and services include deshedding products, special conditioners to reduce tangling and soothing probiotic products. 🐾Kailua Pets🐾 A Pawsitive Experience—created with love for clean, happy dogs who look as great as they feel, with a goal of helping every dog love grooming.

Professional All-Breed Dog Grooming

Kailua Pets dog grooming spa at is located at 354 Uluniu Street, Suite 108, Kailua, HI. Kailua Pets offers quality and experienced services for your dog, including grooming, bathing, nail trimming, ear cleaning, hand stripping, and more. Hi, I am Donna, your lead groomer here, and I started Kailua Pets, Dog Grooming Spa, to help support local pets and pet owners by providing an enjoyable, Pawsitive experience in a calm, quiet, comfortable environment. I love helping pets find joy and fun in their grooming experience! I enjoy being pampered and I believe they should too! I love what I do and am excited to share my passion of 35 years with the community. My black standard poodle, Rose, is my muse and ever constant companion. She is featured in a hat here. Stop in to say hello! Our professional groomers work with all dogs and all types of coats. Your dog is always kept calm and treated like royalty when they are in Kailua Pets care. We don’t use high-velocity dryer nozzles, and they have a private room to wait in until you pick up your newly groomed pooch. Let’s meet soon to discuss your dog’s needs. Call today 808-861-3796

Spa Bath
Spa Grooming
Nail trim and filing
Hand Stripping
Show coat maintenance
Breed Specific Trims
De Shedding Service
PreBiotic and other special skin and coat treatments

About Kailua Pets

Our lead groomer Donna has 35 years experience, is a Certified Canine Esthetician, has shown and competed with her dogs in conformation and performance sports. All breeds and mixes are welcome and loved here. Our priority is to provide a space where your pet can enjoy, or potentially come to enjoy the grooming process. We have removed the extremely loud concentrated drying nozzles, provide a quieter environment, and meet your pet where they are at today, with the goal of developing a relationship of mutual trust that your pet will love. Each pet is worked with one on one in a way that every step is building on that trust bond.

We do not accept extremely aggressive dogs or excessive barking dogs. If you are concerned about their behavior, let's talk and see if we can help them come to be a good citizen in the grooming salon. We may need to make a plan, involve some training support, or veterinary care, but many dogs can adjust to a quiet salon and come to enjoy grooming.

Most nails here are filed to smooth them. It is best to file nails rather than just a trim, as there is nothing worse than a sharp, freshly cut nail and an itchy ear! or your legs! Sanding makes them smooth and rounded and is included in the price.

Special shampoos and services include working with your veterinarian when there are special skin treatments.

De-shedding products can help reduce all that hair around the house. We use special conditioners to reduce tangling and/or to offer some protection from the salt and sun, Soothing probiotic products to ease itchy skin, and feature products top grooming salon products from iGroom, Hyponic, Chris Christenson, DoubleK, Quadrapet, Wahl, Andis, Artero, Kenchii, Geib, Above, Zolitta, and use only products and equipment intended for use on your pet.

Terms and Conditions

Below you’ll find our terms of service.

We share them with a spirit of aloha and clarity so that you and your beloved pet know what to expect from us, and how we can work together to keep everyone safe, happy, and well cared for. If anything is unclear, please don’t hesitate to ask—we’re here to help.

Mahalo for your time and trust.

Before You Arrive

Please make sure your dog has had a good walk and gone potty before their appointment. A warm bath and a full bladder don’t mix well, and nerves can sometimes bring on an unexpected need to go. Feeding a little lighter beforehand is also helpful. Mahalo for your kokua in making your pet comfortable, and we have poop bags available if needed.

Express Grooms

If your pet requires an express service due to medical needs or other reasons, please let us know ahead of time so we can prepare accordingly.

Holiday Closures

We are closed on Thanksgiving, Christmas, and New Year’s Day. Most other weekday holidays, we are open.

Flea Policy

We do not accept pets with fleas. Due to health and safety concerns, as well as the ineffectiveness of many topical and natural flea treatments, we kindly ask that you visit your vet or administer a fast-acting oral flea treatment (like Capstar) before returning. Fleas can be deeply embedded and affect more than just one pet, so we recommend treating your entire household and home environment to fully resolve an infestation.

If Your Pet is Feeling Under the Weather

Please reschedule if your pet is showing signs of illness. We’ll be happy to find another time for you—just give us a call. This helps protect the health of all our furry guests.

Missed Appointments

When you book a time with us, that slot and space is reserved just for your pet. If you miss your appointment without notice, we are unable to fill that time. As such, a no-show will require full prepayment for your next visit, and that payment will be non-refundable.

Aggressive Pets

We prioritize safety—for your pet and our team. If your pet’s behavior becomes aggressive or unsafe, the groom or service will end immediately. A minimum charge of 50% will apply in these cases.

It is your responsibility to inform us of any behavioral issues. By bringing your pet to Kailua Pets, you agree to be liable for any injuries your pet may cause to our staff, other pets, or people on the premises.

Matted Coats

Severe matting can hide painful or dangerous conditions. When necessary, we perform a matted shave down—shaving close to the skin to remove mats safely. This may expose issues like:

Hot spots
Skin cuts or abrasions
Flaky or irritated skin
Parasites (fleas/ticks)

Shaving can also affect your pet’s ability to regulate body temperature temporarily. We take great care, but we are not liable for any issues resulting from matting. All veterinary expenses are the responsibility of the owner.

Minor matting or tangles that can be safely brushed out may incur additional charges depending on time required.

Vaccinations

All pets must be up to date on their rabies vaccine, per Hawaiʻi state law.

Payments

Payment is due at the time of service. We accept cash and debit cards. While we understand the appeal of credit card rewards, those come with extra processing fees for small businesses—so if you’re able, we appreciate debit card use.

Anal Glands

We do not perform anal gland expression, as it is considered a veterinary procedure when done properly and safely.

Shaving Double-Coated Dogs

Shaving double coats can result in sunburn, uneven regrowth, and overheating. We will discuss your goals with you and offer alternatives like de-shedding treatments that support coat health without risking long-term damage. Sometimes shaving is necessary, or there may be a way to clean out the coat, thin it, or trim it a bit longer - we will discuss options with you at check in.

Where Do Pets Stay

We keep pets in individual crates for their safety. We groom dogs of all sizes and do not evaluate group temperament like a daycare might.

Prescription Shampoos/Treatments

We’re happy to use your vet-prescribed shampoo. Just bring it with you, and we’ll return it at pickup.

Scents and Sensitivities

We do not add perfumes. Some products may have a light scent, and we use calming essential oils in the shop. Please let us know of any concerns.

Senior Pets and Medical Conditions

Grooming can be stressful for older pets or those with health issues. We groom these pets for comfort, and may pause or split the session if needed. In some cases, we may stop altogether if it’s in the pet’s best interest.

By bringing your pet, you agree to be fully responsible for any medical issues that arise, including veterinary care costs. If an emergency occurs, we will seek immediate help and notify you.

Final Note

We mahalo you for choosing Kailua Pets and trusting us with your furry family members. We always aim to treat them with aloha, skill, and heart.

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Award Winning Certified Pet Groomer

Professional All-Breed Dog Grooming

Spa Bath

Spa Grooming

Nail trim and filing

Hand Stripping

Show coat maintenance

Breed Specific Trims

De Shedding Service

PreBiotic and other special skin and coat treatments